Study Bosnian
Effective Date: April 14, 2026
Last Updated: October 7, 2026
Website: studybosnian.com
Owner/Teacher: Hadžera
Contact: info@studybosnian.com
At Study Bosnian (accessible at studybosnian.com), your privacy is important to me. This Privacy Policy explains what personal data I collect, how I use it, and your rights regarding that data.
1. What Personal Data I Collect
I collect personal data only when you voluntarily provide it through the methods below.
| Method | Data Collected | Purpose |
|---|---|---|
| Omnisend (Email Signup) | Email address, name (optional), IP address, signup date | To send you my free Bosnian cheat sheet and occasional lesson updates |
| SureForms (Contact Form) | Name, email address, message content, IP address | To respond to your questions and lesson inquiries |
| WordPress Comments | Name, email address, comment content, IP address | To allow discussion on blog posts |
| Lesson Bookings | Name, email address, time zone, lesson history | To schedule and deliver 1:1 lessons |
| Payments | Name, email address, billing country, transaction ID, last 4 digits of card (via provider) | To process payments for digital products and lessons |
| Digital Product Access | Name, email address, download/access logs | To grant and manage access to video lessons and PDFs |
| 1:1 Lesson Platform (Zoom / Google Meet) | Name, email address, IP address, audio/video during lesson | To conduct live lessons |
| Booking Tool (Calendly / Cal.com, if used) | Name, email address, time zone, booking times | To manage lesson scheduling |
I do not collect sensitive personal data (health, political views, religious beliefs, etc.). I do not store full card numbers on my servers.
2. How I Use Your Data
I use your data only for the following purposes:
| Purpose | Legal Basis |
|---|---|
| To send you the free Bosnian cheat sheet you requested | Your consent |
| To send occasional lesson updates and new blog posts (via Omnisend) | Your consent |
| To respond to your messages sent through SureForms | Legitimate interest |
| To process lesson bookings and deliver 1:1 lessons | Contract fulfillment |
| To process payments for digital products and lessons | Contract fulfillment |
| To grant access to purchased video lessons and PDFs | Contract fulfillment |
| To issue invoices and comply with tax and accounting law | Legal obligation |
| To improve my website and understand visitor behavior | Legitimate interest |
I will never sell, rent, or share your personal data with third parties for their own marketing purposes.
3. Omnisend (Email Marketing)
I use Omnisend to manage my email list and send newsletters.
| What Omnisend Collects | How It Is Used |
|---|---|
| Email address, name (optional), IP address, signup date | To deliver the cheat sheet and send updates |
| Open rates and click rates | To understand what content my subscribers find useful |
When you sign up via my Omnisend form, your data is stored on Omnisend’s secure servers. Omnisend complies with GDPR and other privacy regulations. You can read Omnisend’s Privacy Policy here: https://www.omnisend.com/privacy/
You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email I send.
4. SureForms (Contact Form)
I use SureForms for my contact form and any other forms on this website.
| What SureForms Collects | How It Is Used |
|---|---|
| Name, email address, message content, IP address | To respond to your inquiries |
| Submission date and time | To keep records of our communication |
SureForms stores form submissions in my WordPress database. I do not share these submissions with any third party unless required by law.
5. Payments
Payments for digital products (video lessons, PDFs) and 1:1 lessons are processed by third-party payment providers. Depending on the payment method you choose, this may include card processors, PayPal, or bank transfer.
| What Payment Providers Collect | How It Is Used |
|---|---|
| Name, email address, billing country | To identify the buyer and issue a receipt |
| Payment details (card number, expiry, CVC) | To process the payment securely |
| Transaction ID, amount, currency, date | To confirm and record the purchase |
| IP address and device data | For fraud prevention |
I do not store full card numbers on my servers. All card data is handled directly by the payment provider. Each provider has its own privacy policy and security standards, which I recommend you review before purchasing.
Payment records (name, email, amount, date) are kept as long as required by tax and accounting law in Bosnia and Herzegovina.
6. Video Lessons & Course Access
Recorded video lessons and PDF materials are hosted on a third-party platform (such as a video hosting service, course platform, or secure file host). When you purchase access, your name, email address, and access logs may be stored on that platform to:
- Grant and manage your access
- Track progress (if applicable)
- Prevent unauthorized sharing or piracy
Access to purchased content is personal and non-transferable. Sharing login details or download links with others is not permitted and may result in termination of access.
7. 1:1 Live Lessons
1:1 lessons are conducted via a third-party video call platform (such as Zoom or Google Meet). During a lesson, the platform may process:
- Your name, email address, and IP address
- Audio and video transmitted during the session
- Session time, duration, and connection data
Lessons are not recorded by me unless you are informed beforehand and give consent. You may not record lessons without my written permission.
If a booking tool (such as Calendly or Cal.com) is used to schedule lessons, that tool also processes your name, email address, time zone, and booking times.
8. PDF & File Delivery
Free and paid PDF materials are delivered either by email (via Omnisend or direct email) or through a secure download link or member area. The file host (such as my website host, Dropbox, Google Drive, or similar) may log your IP address and download activity to prevent unauthorized sharing.
PDFs are for personal use only. You may not upload, share, or redistribute them.
9. Cookies and Tracking
I use minimal cookies to improve your experience on studybosnian.com.
| Cookie Type | Purpose |
|---|---|
| Essential cookies | To keep the website functioning (login, comments, form security) |
| Analytics cookies (optional) | To understand which blog posts are most popular (e.g., via Google Analytics or Rank Math) |
| Email marketing cookies (Omnisend) | To track signups and measure campaign performance |
You can disable cookies in your browser settings, but some parts of the website may not function properly.
10. Third-Party Services
I use the following third-party services that may process your data:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Hostinger | Website hosting | Hostinger Privacy Policy |
| Omnisend | Email marketing | Omnisend Privacy Policy |
| SureForms | Form submissions | SureForms Privacy Policy |
| [Payment provider – e.g. Stripe / PayPal] | Payment processing | [link] |
| [Video / course platform] | Hosting recorded lessons | [link] |
| Zoom / Google Meet | 1:1 live lessons | Zoom Privacy Policy / Google Privacy Policy |
| [Booking tool – e.g. Calendly / Cal.com, if used] | Lesson scheduling | [link] |
| [File host – e.g. Dropbox / Google Drive, if used] | PDF delivery | [link] |
| Google Analytics / Rank Math | Site analytics | Google Privacy Policy / Rank Math Privacy Policy |
Each of these services is GDPR-compliant or operates under equivalent privacy protections.
11. International Data Transfers
Some of my service providers are located outside Bosnia and Herzegovina and the EU/EEA (for example, in the United States). Where personal data is transferred outside these regions, the providers rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses or the EU-US Data Privacy Framework.
12. How Long I Keep Your Data
| Data Type | Retention Period |
|---|---|
| Email list data (Omnisend) | Until you unsubscribe or request deletion |
| Contact form submissions (SureForms) | Up to 1 year, or as needed to respond to inquiries |
| Blog comments | Until you request deletion |
| Payment records & invoices | As required by tax law (typically 5–10 years) |
| Lesson booking data | Up to 3 years after the last lesson |
| Video course access logs | Up to 2 years |
| 1:1 lesson session data | Up to 2 years (unless recorded with consent) |
13. Your Rights
Depending on your location (EU, UK, US, Bosnia, etc.), you may have the following rights regarding your personal data:
| Right | What It Means |
|---|---|
| Right to access | You can ask me what data I hold about you |
| Right to rectification | You can correct inaccurate data |
| Right to erasure (“right to be forgotten”) | You can ask me to delete your data |
| Right to restrict processing | You can limit how I use your data |
| Right to data portability | You can request a copy of your data |
| Right to object | You can object to certain types of processing |
| Right to withdraw consent | You can unsubscribe from emails or ask to be removed from my list |
To exercise any of these rights, contact me at info@studybosnian.com.
For information about refunds and the right of withdrawal for digital purchases, please see my Refund Policy.
14. Children’s Privacy
Study Bosnian is intended for adults and older teenagers (16+). I do not knowingly collect personal data from children under 13. If you believe a child has provided me with personal data, please contact me so I can delete it.
15. Data Security
I take reasonable steps to protect your data:
- My website uses SSL encryption (HTTPS)
- My hosting provider (Hostinger) implements security best practices
- Payment processing is handled by PCI-DSS compliant providers
- Access to your data is limited to me (Hadžera) and necessary service providers
- No method of transmission over the Internet is 100% secure. I cannot guarantee absolute security.
16. Changes to This Privacy Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
If I make significant changes, I will notify you via email (if you are on my list) or via a notice on my website.
17. Contact Me
If you have any questions about this Privacy Policy or how your data is handled, please contact me at:
Hadžera
Study Bosnian
Email: info@studybosnian.com
Website: studybosnian.com