Last updated: October 7th, 2026

Welcome to Study Bosnian. These Terms and Conditions (“Terms”) govern your access to and use of the Study Bosnian website, digital products, and live teaching services. By purchasing, booking, or using any part of our services, you agree to these Terms. If you do not agree, please do not use the site or services.

1. Who We Are

Study Bosnian is an online Bosnian language teaching service operated by Hadžera, contactable at info@studybosnian.com.

We offer:

Recorded video lessons (pre-filmed courses)
Downloadable PDF materials (paid and free)
1:1 live online lessons (via video call)
Free educational content (blog posts, audio samples, free downloads)

2. Eligibility

You must be at least 16 years old to purchase or book services. If you are under 18, you confirm that you have permission from a parent or legal guardian. By using the services, you confirm that the information you provide is accurate and that you will comply with these Terms.

3. Digital Products — Video Lessons & PDFs

3.1 License Granted

When you purchase a recorded video lesson or PDF, you receive a personal, non-exclusive, non-transferable, revocable license to access and use that content for your own personal learning.

3.2 You May

Watch and study the video lessons for personal use
Download and print PDFs for personal use
Take notes for your own learning

3.3 You May NOT

Copy, reproduce, resell, sublicense, or redistribute any paid content
Share login details, download links, or files with anyone else
Upload content to other websites, forums, groups, or file-sharing services
Modify, edit, or create derivative works from the content
Use the content for commercial purposes, teaching, or resale
Record, screenshot, or republish live lessons without written consent

3.4 Access

Access to purchased digital products is granted indefinitely, unless your account is terminated for violation of these Terms. We reserve the right to change hosting platforms, but will make reasonable efforts to maintain access.

4. 1:1 Live Lessons

4.1 Booking

1:1 lessons are booked through the booking system on our website (or by email if agreed). A lesson is confirmed once payment is received and you receive a confirmation.

4.2 Lesson Format

Lessons are held via video call (Zoom, Google Meet, or similar).
Lessons are typically 50–60 minutes, unless otherwise agreed.
You are responsible for having a stable internet connection, a working microphone, and a quiet environment.

4.3 Rescheduling

You may reschedule a lesson free of charge up to 1 hour before the scheduled time.
Rescheduling within less than 1 hour may be treated as a cancellation (see 4.4).
To reschedule, contact info@studybosnian.com or use the booking system.

4.4 Cancellations & No-Shows

Cancelled by you more than 1 hour before the lesson: full refund or free reschedule.
Cancelled by you less than 1 hour before the lesson: the lesson is forfeited (no refund), unless there is a documented emergency.
No-show (you do not attend within 15 minutes): the lesson is forfeited (no refund).
Cancelled by me (the teacher): you will receive a full refund or a free reschedule, at your choice.

4.5 Lesson Packages

If you purchase a package of lessons:

Lessons are valid for 6 months from the purchase date, unless otherwise stated.
Unused lessons after the validity period are forfeited and non-refundable.
Packages are non-transferable.

4.6 Recording of Lessons

You may not record live lessons without my written permission.
I may record lessons only for internal quality purposes, and will inform you beforehand.

5. Payments

Payments are accepted via the payment methods listed on the website (e.g. card, PayPal, bank transfer).
All prices are shown in the currency displayed at checkout.
You are responsible for any bank fees, currency conversion fees, or taxes applicable in your country.
Payment must be received before access to digital products or live lessons is granted.

6. Refunds & Right of Withdrawal

6.1 Digital Products (Video Lessons & PDFs)

Because digital content is delivered instantly, you agree that by purchasing and accessing the content, you waive your right to a 14-day withdrawal period where permitted by law (including EU consumer law).

Refunds for digital products are only granted if:

The content is defective or not as described, and we cannot fix the issue; or
You were charged in error.

Refunds are not granted for change of mind, lack of use, or dissatisfaction with your own learning progress.

6.2 1:1 Live Lessons

Refunds for live lessons follow the cancellation rules in Section 4.4. Lessons already delivered are non-refundable.

6.3 How to Request a Refund

Email info@studybosnian.com with your order details. Refund requests are reviewed within 7 business days. Approved refunds are returned via the original payment method within 14 days.

7. Intellectual Property

All content on this website and in our products — including text, audio, video, PDFs, images, graphics, course structure, and branding — is the intellectual property of Study Bosnian unless otherwise stated.

You may not use our name, logo, or content without prior written permission.

8. Educational Disclaimer

All content and lessons are provided for educational and informational purposes only.

We make no guarantees that:

All information is complete, accurate, or up to date
You will achieve specific language learning results
You will pass any exam or reach any fluency level

Language learning depends on many factors, including your own practice, consistency, and effort.

9. No Professional Advice

The content on this website does not constitute professional, legal, or certified educational advice. You are responsible for how you use the information provided.

10. External Links

This website may contain links to third-party websites (e.g. payment processors, video platforms). I am not responsible for:

The content of those websites
Their privacy practices
Any damages or issues arising from their use

You access external links at your own risk.

11. User Conduct

By using this site and services, you agree not to:

Post or transmit harmful, abusive, or offensive content
Attempt to gain unauthorized access to the website, accounts, or systems
Use the site in a way that could damage or impair functionality
Harass, threaten, or abuse the teacher or other students

Violation may result in termination of access without refund.

12. Limitation of Liability

To the fullest extent permitted by law, Study Bosnian shall not be liable for any:

Direct or indirect damages
Loss of data
Loss of learning progress
Technical issues on your side (internet, device, etc.)
Issues arising from the use or misuse of the content

Your use of this website and services is at your own risk.

13. Privacy

Your personal data (name, email, payment details) is used only to:

Deliver the services you purchased
Communicate with you about lessons and products
Comply with legal obligations

We do not sell your data. Payment processing is handled by third-party providers who have their own privacy policies.

For questions about your data, contact info@studybosnian.com.

14. Changes to These Terms

I may update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the site or services means you accept those changes.

15. Governing Law

These Terms are governed by the laws of Bosnia and Herzegovina, without regard to conflict of law principles. Any disputes will be handled in the competent courts of Bosnia and Herzegovina, unless mandatory consumer protection laws in your country provide otherwise.

16. Contact

If you have any questions about these Terms and Conditions, contact:

Study Bosnian
Email: info@studybosnian.com

Thank you for learning Bosnian with Study Bosnian!

Privacy Policy

Study Bosnian
Last updated: October 7, 2026

This Privacy Policy explains how Study Bosnian (“we”, “I”, “us”) collects, uses, and protects your personal information when you use our website, buy digital products, or book 1:1 lessons.

1. Who Is Responsible for Your Data

The data controller is Hadžera, operating as Study Bosnian, contactable at info@studybosnian.com.

2. What Data We Collect

We may collect:

Learning data: progress, downloads, course activity (if tracked)

Identity & contact data: name, email address

Payment data: processed by third-party payment providers (we do not store full card details)

Booking data: lesson times, time zone, lesson history

Communication data: emails, messages sent through the contact form

Technical data: IP address, browser type, device type (via cookies/analytics, if used)